Troubleshooting / Problem Resolution Services

Wireless-Nets offers troubleshooting / problem resolution services for IT departments, system integrators, and product developers designing and supporting wireless networks.

Signal Coverage Testing

  • Capture of signal attributes / heat maps throughout user areas to determines whether inadequate signal coverage is causing problems. 

RF Interference Testing

  • Use of spectrum analyzers to observe RF activity to determines whether sources of RF interference is causing problems.

Protocol Testing

  • Recording of wireless communications packets sent between user devices and the wireless infrastructure to determine whether issues exist with the radio protocols or network configuration settings.

System Configuration Review

  • Review of configuration settings of the client radios and wireless infrastructure to determine if settings are optimum.

Problem Analysis and Resolution

  • Analysis of results from signal coverage testing, RF interference testing, protocol testing and system configuration to determine the causes of problems and recommendations on how to fix the problems.